I Send out a confirmation for every booking, this
MUST be returned prior to your event.
From 1st December 2021 All Bookings Require A £50.00 Booking Fee
"NO CONFIRMATION = NO BOOKING, NO EXCEPTIONS”
Terms & Conditions of KC Entertainments UK / KC
Vocal Entertainer
KC Entertainments UK / KC Vocal Entertainer
operates a professional full-time business, not a 'beer-money', half-hearted
thing. To protect both you the client and myself, the following are my Terms
& Conditions of business. If there is anything you need explained in
further detail, please do not hesitate to contact me.
These Terms & Conditions, together with the
signed and dated confirmation, constitute a binding contract. No changes or
alterations can be made unless agreed in writing by KC Entertainments UK / KC
Vocal Entertainer, prior to the date of the Event.
When signing the confirmation, you also sign to say
you have read and understood these Terms & Conditions, therefore it is
important you take time to read them, before signing.
Upon request these Terms & Conditions can be
sent to you either by post or email.
For simplicity, the following terms have these meanings….
Client - The person hiring Entertainment from KC
Entertainments UK
Company - KC Entertainments UK /KC Vocal
Entertainer
Singer/DJ/Compere - Representative of KC
Entertainments UK / KC Vocal Entertainer, present at the Event
Venue - The location of the Event
Booking/Confirmation - The hiring of the KC
Entertainments UK / KC Vocal Entertainer by the Client, in accordance with the
confirmation
Occasion - The actual party, wedding, or other
function for which the Client has booked KC Entertainments UK / KC Vocal
Entertainer
Entertainment Required - The entertainment
booked by the client i.e. Singer, DJ or Compere
Special Instructions – Information provided by
the client concerning the venue or occasion
Preferred payment method - Cash, Cheque or Bank
transfer, this would be arranged when booking.
Notes - Details of the client and any other
requirements for the event or venue
T&C's – Terms & Conditions
Booking Details
1.1) No Booking is confirmed until the Terms &
Conditions are agreed and the Confirmation is returned to
KC Entertainments UK / KC Vocal Entertainer, correctly completed and
accompanied by the non-refundable booking fee of £50.00 within the stated time
limit.
1.2) If the Confirmation and booking fee are not returned before the due date,
the Client must reconfirm that the requested date is still available. If the
date is no longer available the booking fee will be returned, and the booking
considered void.
1.3) The entertainment will require adequate time for setting up and
dismantling of the equipment. This amount of time will depend on the type of
event, access and amount of equipment required. If the Client or Venue has
special requirements for setting up/disassembly times or times of access, the
Client must provide these details to KC Entertainments UK prior to booking, or
additional charges may be made. Wherever possible, the Company will visit the
Venue prior to quoting to estimate the time/work/equipment required. Please
bear in mind that if there is not sufficient time to do this, or if the
distance, opening hours of venue or other matters prohibit this, then KC
Entertainments UK / KC Vocal Entertainer must rely on information given by the
Client in providing a Quotation. Parking/Toll charges will be charged at cost.
1.4) Both KC Entertainments UK / KC Vocal Entertainer and client offer
assurances that no previous bookings exist with other clients/companies that would
affect the booking.
1.5) If the client has another booking which results in the cancellation of the
contract, cancellation costs in Paragraph 3 do not apply and the full payment
is required.
1.6) KC Entertainments UK / KC Vocal Entertainer is not responsible for any
non-fulfilment of the confirmation financial or otherwise by proprietors,
managers, or artistes but every reasonable safeguard is assured.
1.7) Changing facilities provided if required. At least 75 minutes is required
for setting up and 60 minutes to dismantle and reloading equipment. This must
be considered when planning any arrangements. If required, an earlier set up
time can be made by arrangement. (Before your guests arrive or before the
meal).
Payments
2.1) Booking fees can be made in Cash, Cheque or by
bank transfer subject to 7 days for clearance of cheques. Payment of any
outstanding balance must be paid before the event starts, whether in cash on
the day/evening of the event, or by agreed method up to 10 days before the
event. Preferred payment method will be stated on the confirmation and signed
for by the client. Cheques should be made payable to KC Entertainments UK
2.2) If the DJ is required to play on past the agreed time, the fee for such
overtime is £50 per 60 mins or part thereof, payable in cash, at the time of
requesting extra time. This is subject to the conditions of the Venue and is at
the DJ’s discretion.
2.3) If any payments are not received by the due date, the Company may refuse
to attend the event, and full payment will still be required, as this will be
considered a breach of contract. KC Entertainments UK / KC Vocal Entertainer
may, at its discretion, allow a time to pay, but this is exceptional and will
be agreed in writing before the commencement of the event.
2.4) On rare occasions KC Entertainments UK / KC Vocal Entertainer may be
affected by events beyond our control causing loss of performance. These could
include another DJ set-up and ready to perform, power cut, bad weather
conditions, etc. If these cause losses of performance the client is still
liable for full payment.
Cancellations and Postponements
3.1) KC Entertainments UK / KC Vocal Entertainer will charge the following fees
should a cancellation occur.
Within 14 days of the event date. The full contracted fee. 100%
Within 30 days of the event date 50% of the full contracted fee.
Within 60 days of the event date 25% of the full contracted fee
The booking fee will not be refunded under any circumstances and does not
eliminate the full cancellation fee being charged.
3.2) In the event of the client wishing to cancel or postpone the event for any
reason.
The Client must notify KC Entertainments UK / KC
Vocal Entertainer in writing and a copy of the confirmation must be included.
Text, email, or phone calls will not be accepted for cancellations for the
security of the client and KC Entertainments UK / KC Vocal Entertainer
cancellations and postponements are only accepted from the original client, who
signed the confirmation, unless extreme circumstances prevent this.
3.3) At KC Entertainments UK / KC Vocal Entertainers discretion, we may agree to
alter the date of the booking, such replacement date to be within 3 months of
the original booking date, and subject to KC Entertainments UK / KC Vocal
Entertainer being available on the replacement date.
3.4) KC Entertainments UK / KC Vocal
Entertainer: Bookings and cancellation fees still apply to all bookings either
contracted or verbal, which still carry a cancellation fee (see 3.1)
Conduct and Security
4.1) The client will ensure that the audience and
anyone other than the KC Entertainments UK / KC Vocal Entertainers team conduct
themselves in a proper manner. KC Entertainments UK / KC Vocal Entertainer will
not be held responsible for any actions, behaviour or damage caused by those
attending the event, under any circumstances. In the event of any damage to or
loss of any equipment or materials provided by the Singer/DJ/compere for the
purpose of the performance by any occurrence or by person/s on the premises,
the Client shall be liable to pay in full for the repair or replacement cost of
equipment and the hire of necessary equipment or materials during replacement
time and to compensate for any loss of work due to that damage or loss. No
other persons or performers may use any of the equipment provided other than by
prior consent of KC Entertainments UK and maybe subject to charges being
applied.
The client is responsible at the end of the performance for the collection of
any property left at his/her own risk with the singer/DJ/Compere.
4.2) KC Entertainments UK / KC Vocal Entertainers team will conduct themselves
in a proper manner throughout their attendance at the venue and will respond to
the clients requests (unless in breach of any laws or venue
requirements/restrictions) as to volume, positioning of equipment, and any
other reasonable requests. If you require the singer/DJ/Compere and any other
staff to adhere to any specific dress code, please advise at the time of
booking. We will happily oblige wherever possible.
4.3) Often, KC Entertainments UK / Kc Vocal Entertainer will take photographs
of events, to be used in promotional materials. If you, the Client, object to
this, please notify KC Entertainments UK / KC Vocal Entertainer before the date
of the event. Copies of photographs, if possible, may be obtainable from KC
Entertainments UK / KC Vocal Entertainer please ask for details.
4.4) The client will be held responsible for any theft or damage of any
equipment (including vehicles stored on the premises) belonging to KC
Entertainments UK / KC Vocal Entertainer caused by anyone other than members of
KC Entertainments UK / Kc Vocal Entertainers team.
4.5) It is solely the responsibility of the client to ensure the venue has
sufficient and legal security for both personnel and equipment (including
vehicles used by KC Entertainments UK / KC Vocal Entertainer
4.6) KC Entertainments UK / KC Vocal Entertainer will not be held responsible
for damage to the venue caused by KC Entertainments UK / KC Vocal Entertainers
equipment. Any potential problems must be notified to KC Entertainments UK / KC
Vocal Entertainer
4.7) KC Entertainments UK / KC Vocal Entertainer operates a zero-tolerance
policy regarding abuse of its staff, whether verbal or physical, actual or
implied. The Client is responsible for the behaviour of his/her guests at all
times and is responsible for providing any security necessary to police such
behaviour. In the event of any actual or threatened abuse, the
singer/DJ/Compere may terminate the music and request that the matter is dealt
with. The music will be left turned off for the duration, and if the problem is
not dealt with in that time, the singer/DJ/Compere has the right to refuse to
play on, and may pack up and go. In such circumstances the full fee is still
payable, and any damages or loss will be reclaimed from the Client. Any illegal
behaviour will be reported to the police/relevant authorities.
4.8) KC Entertainments UK / KC Vocal Entertainer also operates a zero-tolerance
policy towards drugs, under-age drinking or other illicit behaviour, and will
not be a party to such behaviour. Such actions as detailed in Paragraph 4.7 may
be taken in these circumstances. KC Entertainments UK / KC Vocal Entertainer
have the right to perform in a safe environment.
We reserve the right to terminate our services should any physical verbal abuse
or intimidating actions be made to the singer/DJ/Compere or Any KC
Entertainments UK / KC Vocal Entertainers staff present at the event.
In these circumstances no refund will be given and the full fee will still be
payable.
Health & Safety
5,1) It is solely the responsibility of the client
to ensure the venue complies with Health & Safety, and holds all necessary
certification, Public Liability Insurance, Public Performance Licences etc. KC
Entertainments UK / KC Vocal Entertainer has most licences in place including
£5,000,000 PLI cover and PAT, but some venues require more. So therefore, it is
best to check and inform KC Entertainments UK beforehand, to avoid the
entertainment being turned away from the venue. Extra costs to licences are
payable by the client named on the confirmation. The price you were quoted at
the time of booking is based on the information provided by the client and may
not be correct. Please check now to avoid disappointment. Reporting changes in
writing to KC Entertainments UK / KC Vocal Entertainer at your earliest
convenience.
5.2) KC Entertainments UK / KC Vocal Entertainer will ensure their equipment
fully complies with all the relevant Health & Safety legislation regarding
the equipment and personnel.
5.3) The Client is responsible for ensuring that the venue can provide a safe
and practical area in which KC Entertainments UK / KC Vocal Entertainer can set
up and operate its equipment. A minimum of 2 x 13-amp sockets is required,
preferably separate, and on an unloaded circuit. For most venues, this is
adequate; however, for exceptionally large venues different requirements may be
necessary. it is also understood that the 'artist' cannot be held responsible
for non-performance in circumstances where a sound limiter is set so low that
live music performance is not possible for an artist of their type.
5.4) The equipment used may include such items as Lighting stands, truss
systems, speaker stands and other constructions. The area provided must be both
safe and practical. If the singer/DJ/Compere deems that the venue is unsafe, KC
Entertainments UK / KC Vocal Entertainer reserves the right to refuse to set
up, and in this case the full fee would still be payable, as KC Entertainments
UK / KC Vocal Entertainer has arrived at the venue but is prevented from
working by Health & Safety Issues which are the Clients responsibility.
5.5) A suitable parking area must be available for the loading and unloading of
KC Entertainments UK / KC Vocal Entertainers equipment at the venue. Likewise,
there must be adequate access to the venue with adequate lighting and even
ground free from ice or snow or anything that constitutes a danger, when
loading or unloading the vehicle.
5.6) It is agreed by the ‘client’ and the ‘artist’ that the equipment and
instruments of the ‘artist’ are not available for use by other performers or
persons except by specific permission of the 'artist'.
5.7) The Client realises that whilst we have excellent singer/DJ/Compere back
up in place and every reasonable safeguard is assured we cannot be held
responsible for any singer/DJ/Compere illness, sudden malfunction or breakdown
of any electrical equipment as this is an unavoidable occurrence and Is outside
of our control.
We will, however, make every reasonable effort to rectify the situation. In the
extremely unlikely occurrence of a non-performance or if a total failure
occurs, the booker will be refunded the total fee in full. In this situation
this will be the full extent of our liability to the Client.
5.8) In the interest of Health & safety the underwriters of KC
Entertainments UK / KC Vocal Entertainer P.L.I. Policy, have advised that no
person other than the Artist are covered in the performance area or on the
stage and therefore KC Entertainments UK / KC Vocal Entertainer will inform you
of this at the beginning of the event. To enter the performance area or stage,
you do so at your own risk and no liability will be held whatsoever by KC
Entertainments UK / KC Vocal Entertainer.
5.9) A risk assessment will be carried out prior to
entertainment being provided and where such venues carry a high-risk factor,
entertainment may be refused on the grounds of staff and public safety. All
findings will be made available to you the client, so the risk may be lowered
or eliminated.
5.10) Covid-19 Risk Assessment to be carried out by venue and KC Entertainments UK / KC Vocal Entertainer prior to entertainment being provided and will include.
Identify
what work activity or situations might cause transmission of the virus
Think
about who could be at risk
Decide
how likely it is that someone could be exposed
Act
to remove the activity or situation, or if this is not possible, control
the risk
Guidelines will be followed from government
legislation and from venue to venue by liaising with the venue manager and
taking the necessary precautions.
Where a venue poses too higher risk of
transmission, then no entertainment will be provided by
KC entertainments UK / KC Vocal Entertainer
Regular testing is carried out by KC Entertainments UK / KC Vocal Entertainer with all results reported to the relevant government website. In the event a positive test is known KC entertainments UK / KC Vocal Entertainer will inform all relevant parties that have been in close contact, including Track & Trace.
Expenses / Rider
Rider6.1) The Confirmation may be subject to a
‘rider’ containing ‘KC Entertainments UK / KC Vocal Entertainer requirements
for food, accommodation, dressing rooms, technical specifications etc
6.2) The ‘rider’ forms an integral part of the Confirmation and MUST be
provided by the ‘client’ at their own expense.
6.3) If the ‘client’ has agreed on the Confirmation to cover additional expenses
incurred by KC Entertainments UK / KC Vocal Entertainer (such as taxi’s, Fuel,
food, rehearsal time, hotel, flights etc) KC Entertainments UK / KC Vocal
Entertainer must provide receipts and an invoice to the ‘client’ within 30 days
after the event.
6.4 The ‘client’ must reimburse all expenses to KC
Entertainments UK / KC Vocal Entertainer within 14 days of invoice.
These are my terms and conditions, please make sure you have read and
understood them before signing your confirmation.